GDPR (Data Privacy)

Last updated: June 2025

Universal Truck Exports BV/SRL

Registered office: 3090 Overijse, Belgium

Company number: BE1021.181.356

1. Purpose of this Policy

This Privacy Policy explains how Universal Truck Exports BV/SRL ("UTE", "we", "us") collects, uses, stores, and protects your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

2. What Personal Data We Collect

We only collect data that is necessary for our business operations, including:

Full name
Phone number
Email address
Company name (if applicable)
Physical address (for invoicing and delivery)
Country of residence
Data transmitted via our contact forms or order forms

We do not collect sensitive personal data (e.g. health data, political opinions, biometric data, etc.).

3. How We Use Your Data

Your data is used solely for:

Processing inquiries and orders
Customer communication
Contract management and invoicing
Shipping coordination
Compliance with legal and regulatory requirements
Improving our website and customer service through standard web analytics

4. Legal Basis for Processing

We process your data on the basis of:

Contractual necessity (e.g. to fulfill your orders)
Legal obligations (e.g. tax and accounting rules)
Legitimate interest (e.g. to improve our services and website)
Consent, when required (e.g. newsletter or non-essential cookies)

5. Analytics and Cookies

We use standard web analytics tools (e.g. Google Analytics) to monitor website traffic and improve user experience.

These tools may place cookies on your device. You can manage or disable cookies in your browser settings.

6. Data Storage and Retention

Your data is stored on secure servers located within the European Union.

We retain data only for as long as necessary to fulfill the purposes described above, or as required by law (e.g. accounting retention rules).

7. Data Sharing

We do not sell or rent your personal data.

We may share it only with:

Trusted partners (e.g. logistics providers, payment institutions)
Authorities when legally required
All third parties are bound by confidentiality and data protection obligations.

8. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct or update your information
Request deletion of your data (when legally permissible)
Object to certain types of processing
Request data portability
Withdraw consent (where applicable)

To exercise these rights, please contact us at info@universaltruckexports.com.

9. Contact

For any questions about this Privacy Policy or how we handle your data:

Universal Truck Exports BV/SRL

Email: info@universaltruckexports.com

Phone: +32 471 21 16 54

10. Updates to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be available on our website.